What Makes Mystery Shopping?

A mystery shopper, or secret shopper, is an independent contractor who visits a business interacting as a real customer. During the visit, you evaluate customer service, selling skills, and, very often, the appearance and condition of the facility. After the visit, details are provided and objective feedback is entered into an online evaluation form.

SMART Advisors only uses the most competent shoppers in the industry. We’ve established a database of varying kinds of qualified shoppers that promote a positive and productive project. Feel free to ask us about our shoppers and perhaps order a sample shop to judge the difference for yourself.

To apply to become a Mystery Shopper with us, please click here to visit our secure shopper sign-up site.